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Technical Project Manager / Scrum Master

As a Technical Project Manager-Scrum Master you will join a high performing technology team that creates web capabilities for American Express clients to manage their Commercial Payments portfolio in multiple countries in multiple languages and locals. Team members are full stack engineers and follow Agile SAFe process.
Responsibilities include:
Maintains dependency plan between planned sprints/iterations across engineering, infrastructure, and other parties
Breaks down barriers and shields the team from impediments precluding engineers from making progress against sprints and deadlines
Organizes and facilitates daily stand-ups and retrospectives at the end of each sprint/iteration, and creates an environment in which the team is continuously learning from the past
Influence without authority through effective change and leadership management.
Engages with Product Owner, Business Stakeholders, and delivery team to understand Business needs and identify appropriate solutions
Uses their technical acumen to enable removal of impediments, ask probing questions, and support team in technical issue resolution
Facilitate discussions to identify alternative or different approaches to solve problems, break down barriers and drive resolution of conflicts to ensure productivity of the team.
Steer and deliver project communications at all levels within Technology and business to ensure transparency of development process and project performance, to coordinate escalation and issue resolution, to facilitate decision making, and to build trust.
Create an environment of continuous improvement through reflective conversation and regular retrospectives, with the goal to surface issues/concerns and to identify clear action steps.
Act as release manager
Using AMEX systems and processes knowledge, guide engineers through various environmental challenges.
Be the technical system owner and manage all vulnerabilities and other tech upgrade needs.
Bachelor?s Degree in computer science, computer engineering, or other technical discipline, or equivalent work experience required
6 years of technical delivery experience with a demonstrated track record of increasing responsibility
Experience facilitating Agile, Scrum, or other rapid application development teams to deliver technology solutions on time, on budget, and to spec
Experience with product management or strong business analyst experience a plus
PMI Agile Certification or Scaled Agile (SAFe) Certification a plus
A strong will to win and drive results, with a proven ability to overcome internal and external barriers to achieve results.
High levels of energy, engagement, and ownership. Positive attitude is an absolute must.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
Why American Express?
There?s a difference between having a job and making a difference.
American Express has been making a difference in people?s lives for over 160 years,
backing them in moments big and small, granting access, tools, and resources to take
on their biggest challenges and reap the greatest rewards.
We?ve also made a difference in the lives of our people, providing a culture of learning
and collaboration, and helping them with what they need to succeed and thrive. We
have their backs as they grow their skills, conquer new challenges, or even take time to
spend with their family or community. And when they?re ready to take on a new career
path, we?re right there with them, giving them the guidance and momentum into the
best future they envision.
Because we believe that the best way to back our customers is to back our people
The powerful backing of American Express.
Don?t make a difference without it.
Don?t live life without it.
Job Technology
Title: Technical Project Manager / Scrum Master
Location: SC-Columbia
Other Locations: US-Arizona-Phoenix
Requisition ID: 18019890

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